When will my product arrive? Typically, items ship via the customer's instructions two full business days (M-F, excluding holidays) after an order is placed. At times, seasonal demands could add a few days to ship times. What credit cards can I use? The Animated Lighting online store accepts Visa, MasterCard, and American Express cards. Who can I contact with questions? If you have any questions about ordering through this store, the exact shipping date of your items, or if you would rather order over the phone, please contact: Animated Lighting, Inc. 13500 Oak Street Kansas City, MO 64145 816.941.0400 productsales@animatedlighting.com